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Right on Target with safer labels.


From the May 2005 issue

Target has taken a bold step in redesigning the traditional pharmacy vial and container label. The innovative design was the basis of a 29-year-old graphic designer's thesis project. She recognized that traditional prescription vials and labeling could contribute to medication errors after her grandmother mistakenly took pills belonging to her grandfather. The ClearRxSM system, which was recently launched at Target stores nationwide, was designed to enhance patient safety and compliance.

Take a look at some of the safety features of the new system:

  • Most important information at the top. Traditional labels emphasize the pharmacy name, address, and phone number at the top of the label. Unfortunately, the patient's name and instructions for use are overshadowed and appear lower on the label with the medication name at the bottom. Too often, patients are unaware of the names of their medications and how to take them. The new label, gives priority to the most important information for patients. In this case, the patient's name, medication name (highlighted in color and large print to draw attention to it), strength, and instructions appear at the top. The medication name also appears in large print on the peak of the bottle so that it is easily visible when looking down from above. Less important information is separated, and appears below a horizontal line.
  • Easier to read. The unusually shaped bottle provides wider front and back panels that allow for better presentation of information. Also, the flat panels eliminate the need to rotate the bottle to read all pertinent information. The information is presented in an uncluttered fashion, making it easier to read and find necessary information.
  • Attached medication information. Pharmacy-provided medication information leaflets are usually stapled to prescription bags only to be thrown away after being read once, if at all. It's estimated that nearly three out of four patients throw out the medication leaflet stapled to the bag. The ClearRxSM system contains an abbreviated medication information card that tucks between the back label and the bottle to keep information readily available. The card includes the patient's name, drug name, description of the medication's expected appearance, instructions for use, common uses, and common side effects. A traditional medication information leaflet is also provided to the patient.
  • Color-differentiated identification. In a household where multiple people take medications that are stored together, it is easy to confuse one person's medication for another's. To avoid this problem, the new design uses color to differentiate each family member's medication. Individuals select one of the six available colors to be incorporated with their prescriptions. That color is then added to each of their medications in the form of a ring around the neck of the bottle or a colored sticker added to the front label, if the medication is not packaged in a bottle.

Target's initiative to improve the labeling and packaging of prescription medications for patients is commendable. These changes just might represent a great leap forward in terms of patient safety. We hope that their effort will spark additional improvements and change throughout the community pharmacy industry. For additional information about the ClearRxSM system, go to http://newyorkmetro.com/nymetro/health/features/11700/index.html.


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